Elleepalette - Black

Introducing The Ellee-PALETTE – The Lash Lift Artists Palette. 

 

This new palette has been designed with the lash and brow artist in mind. The Ellee-PALETTE has specific sections for lotions (steps 1, 2, and 3 ReGEN), tint dispensing for both lashes and brows, a specially designed glue well to achieve longer working time with your adhesives (for lash lifting treatments). It also offers a water well, which is ideal for mixing with your adhesive to lengthen its life during the treatment process. The palette provides a perfectly placed brush rest and two additional sections for holding upright brushes, giving the artist more options than ever before on how they choose to work at their stations.

 

A key factor in our product design consideration was that some salons will use 0.25ml of lotion during an application (half an Elleebana sachet). However, if they are performing a lash and brow lamination or using the full 0.50ml of lotion during a service (due to lash density), the space offerings for these wells in the palette needed to be sufficient to hold that much product. 

The unique non-slip surface on the base of the palette was designed to offer technicians stability and a sturdy workspace to create their lash and brow magic. The super-flexible nature of the palette makes cleaning a breeze, as the stretchable material can be fashioned, leaving no space for residue to build up. 

How to clean your Ellee-PALETTE: We had many discussions surrounding the production of the Ellee-PALETTEs as we all LOVE the color of the Flex Rods and Flex Shields we have released. The identifiable nature of these makes the Elleebana branding so obvious; however, the staining on these products is unavoidable. For this reason, we have chosen to move ahead with a Black PALETTE. But to appease those of us who prefer Orange and are fastidious about cleaning their tools immediately, we have produced the limited-edition Orange. Please always refer to the local, state, and governmental requirements for the sanitization of tools in your country.

1. Warm soapy water to remove any glue, tint, or permanent wave lotions from the palette.
2. Sanitization with alcohol and disinfectant.

The strength of the palette's silicone is autoclavable and able to sustain high heat temperatures without warping.

RETURNS

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@divalashstore.com. Please note that returns will need to be sent to the following address:
3174 N Clark St, Chicago, IL, 60657, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@divalashstore.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@divalashstore.com.