Elleebana Tree Tool (10 pack)

Please welcome the Elleebana Tree Tool.  An adaptation on the readily available Y tool, however there are some key features that help make the Tree Tool Ellee-awesome. 

 

So to begin – they are available in neat little packs of 10 and each box comes with a handy QR code to help stylists know how to use the Tree Tool and its unique features.  I have attached the QR Code for you so you too can scan to watch Otto explain and demonstrate these nifty tools. 

 

The design of the tool of course features our Globally recognized Elleebana Tree to give these tools a true point of difference and support to the stylists grip for practicality and comfort.  The quality of the material production is firm and without extensive flex but offers longer and a more defined comb to increase accuracy and evenly spaced definition to provide a neat and flawless lift.  The attention to the comb precision was a key component of this production, however so too was the unique measuring tool that helps take the guess work out of lifting while cutting down on application time.  You will find the measuring markers on one arm of the Tree Tool indicate lash length and suitability/compatibility to a particular rod or shield size.  #yourewelcome

 

So in addition to being easy to use and in high demand, these tools are also easy to clean.  Warm soapy water to remove lash lift adhesive from the combs of the tool firstly and followed by high level disinfectant to suit your countries legal requirements.  So while being cleanable makes these tools reusable we recommend replacing these regularly to keep your comb edges giving you straight and perfectly groomed separation every time. 

RETURNS

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@divalashstore.com. Please note that returns will need to be sent to the following address:
3174 N Clark St, Chicago, IL, 60657, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@divalashstore.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@divalashstore.com.