Elleebana Flex Shields - Combo Pack

• How are these shields like the current Elleebana Extreme Styling Shields?  

  • We have stayed with our identifiable colour of orange. We have seen so many brands begin to carry an orange rod or shield in their range and many suppliers producing orange-coloured silicone products because of just how identifiable the Elleebana orange is. 

   

  • These little beauties also have the similar elevated lift curvature that offers an extreme lengthening and heightened result to the lifted or laminated lashes.   

   

  • Storage and cleaning are the same and yes, these too will stain if you tint lashes while they are still wrapped on the shield.  This is the nature of silicone products – we have actually experimented with all sorts of cleaning products on the market (and some unconventional cleaning stripping products – think Coke a Cola!!) to reduce this staining and what we have uncovered is the faster they are rinsed the better.  Using the Elleebana method of a lash bath to remove the tinted lashes (and tint) from the shields (during the service) does immediately begin to rinse the shields with water but attending to the tint removal quickly will reduce the staining in the long run.  

   

  • Our tree tool sizing guide is still appropriate for sizing up these shields. 
  rods. 

 

• So how are they different to our current Elleebana Extreme Styling Shields?
  

The physical silicone product is softer, more moldable and more FLEXible – hence the name.  This supple silicone is ultra-soft, comfortable and form-fitting for so many clients eye shapes.  They truly assist with the shield placement during the lifting service and similar to our flex rods the new silicone nature means there is no need to use adhesive on the back of the shield to hold the apparatus in place (from all of our tests, we dare not say EVER because there may be an eye shape we haven’t lifted before, but if you watch our Instagram reel we discussed some interesting statistics on this – here is the link for you to watch and share https://www.instagram.com/reel/CmXck0ZB8IE/?igshid=YmMyMTA2M2Y=).

 

If a salon has the need to rub to remove make up from the gentle lid area, this sometimes can cause micro cuts or soft abrasions to the eyelid area, and so to then apply adhesive, can see some clients comment that the adhesive can be irritative on the skin.  Not needing to use adhesive any longer will reduce any discomfort from this step.  Clients who also have some aversion to the use of the adhesive on the skin will also find this to be an easier service.  This aids to speed up the application time and most certainly is a game changer for salons using Elleebana, we have definitely had the feedback that some salons even feel like they are missing a step because its faster and they also have commented on saving money as a result of less adhesive required for their services.

 

Also, what is different with the new Elleebana flex shields is that there is a shield for each eye.  Meaning a Left and a Right side – this is clearly identified by the markings on the outer and inner sides of the shield where it lists the following:

 

SS R – Small Shield Right side

SS L– Small Shield Left side

MS R – Medium Shield Right side

MS L – Medium Shield Left side

LS R – Large Shield Right side

LS L – Large Shield Left side

 

On the packaging we have once again integrated the use of a QR code (perhaps the best things to come out of Covid is that many more people know how to use these handy codes 😊).  The QR code will take you through to the following link: https://elleebana.com/flexshields/

RETURNS

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@divalashstore.com. Please note that returns will need to be sent to the following address:
3174 N Clark St, Chicago, IL, 60657, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@divalashstore.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@divalashstore.com.