Elleebana Flex Rods - Combo Pack

How are these rods like the current Elleebana rods?  

• We have stayed with our identifiable rod color of orange.  Not since the days of the old traditional perming rods have we had a rod or shield that wasn’t our identifiable color of orange we have been deliberate with this choice.  The color is eye catching – and in a world of customers scrolling through social media, you need something that catches their eye.  It is also the color for adventure and social communications.  The color orange radiates warmth and happiness, combining the physical energy and stimulation of red but with the cheerfulness of yellow.  The color psychology of orange is optimistic and uplifting and is rejuvenating to our spirit - Just like everything we do at Elleebana.  😊  So many brands chose to move towards having colored rods or shields after Elleebana shared our message and intent behind out marketing of just how eye catching colored rods are and we love that we can continue to trailblaze and lead the way in the lash lifting game as we have done so for over two decades.

 

• These little beauties also have the similar C curl Curvature that offers a voluptuous sexy curl to clients lashes that our current rods offer. 

 

• Storage and cleaning is the same and yes, these too will stain if you tint lashes while they are still wrapped around them. 

 

• Our tree tool sizing guide is still appropriate for sizing up these rods. 

 

So how are the different to our current Elleebana rods?

The physical silicone product is softer, more moldable and more FLEXible – hence the name.  This supple silicone is ultra-soft, comfortable and form-fitting for so many clients eye shapes.  They truly assist with the rod placement during the lifting service and what’s more is the new silicone nature now means there is no need to use adhesive on the back of the rod to hold the rod into place .

 

If a salon has the need to rub to remove make up from the gentle lid area, this sometimes can cause micro cuts or soft abrasions to the eyelid area, and so to then apply adhesive can see some clients comment that the adhesive can be irritative on the skin.  Not needing to use adhesive any longer will reduce any discomfort from this step.  Clients who also have some aversion to the use of the adhesive on the skin will also find this to be an easier service.  This also aids to speed up the application time and most certainly is a game changer for salons using Elleebana. 

 

Also what is different with the new Elleebana flex rods is that there is a rod for each eye.  Meaning a Left and a Right side – this is clearly identified by the markings on the outer and inner sides of the rod where it lists the following:

 

SR R – Small Rod, Right side

SR L– Small Rod, Left side

MR R – Medium Rod, Right side

MR L – Medium Rod, Left side

LR R – Large Rod, Right side

LR L – Large Rod, Left side

XLR R – Extra Large Rod, Right side

XLR L – Extra Large Rod, Left side

 

On the packaging we have once again integrated the use of a QR code.  The QR code will take you through to the following link https://www.elleebana.com/flexrods-instructions/

RETURNS

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@divalashstore.com. Please note that returns will need to be sent to the following address:
3174 N Clark St, Chicago, IL, 60657, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@divalashstore.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@divalashstore.com.